Support
Need help? Email [email protected]. Please include the app version (Profile), what you were doing, and, for a game problem, the game's id from the fairness sheet.
Common questions
Are the dice fair? Yes, and you can check that yourself. Every roll is built from a random value the server committed to before the game, a random value from the player who rolls and one from the other player. After each game the app shows a signed record and you can check it on the verify page. Live statistics are on the dice statistics page.
I think something was wrong with a match. Open the fairness sheet in the app and choose "Report a problem with this match".
The app says it is reconnecting. It reconnects by itself for about a minute, for example after a change of network. If a game cannot continue you lose nothing you did not earn: a game ended by our server counts for nobody.
Delete your account
In the app: open Profile and choose Delete account. This erases your account and its data.
Without the app: email [email protected] from your account's email address and ask us to delete your account. For a Sign in with Apple or Sign in with Google account, tell us your player name (your nickname in Profile) instead. Antlero OÜ deletes the account and its data within 30 days.
Guests have no account: their records expire by themselves. To have them removed sooner, email us the support code shown in Profile. What is deleted and what stays as anonymous history is described in the privacy policy.